Complaints

At Fligth, we aim to create a thoughtful, respectful, and uplifting space for our community. If something hasn’t gone right or you’ve encountered an issue with our platform, content, or service—we want to know. Your feedback helps us grow and continue delivering at a higher standard.

How to Submit a Complaint

Please email us at:
📩 info@fligth.co.uk
Subject line: Complaint

Include the following details to help us respond efficiently:

• A clear description of the issue
• Date and time it occurred (if applicable)
• Any relevant information, screenshots, or context
• Your preferred contact method (optional)

What to Expect

• We’ll acknowledge your complaint within 3 working days
• A full response or resolution will be provided within 10 working days
• For more complex issues, we’ll keep you updated along the way

Thank you for helping us maintain a platform that reflects our values.
At Fligth | Ideas with Altitude, we’re committed to doing better—every step of the way.